1. About Edge Print

Edge Print provides printing equipment, machinery, accessories, parts, consumables and related products for businesses and professional users in Canada. Our product range may include large-format printers, cutting plotters, UV printers, CNC routers, laminators, printing software, consumables and related equipment.

2. Use of Our Website

You agree to use this website only for lawful purposes. You must not use the website in a way that may damage, disable, overburden or interfere with its operation or with other users’ access.

The information provided on our website is intended for general product and purchasing guidance. Product specifications, availability and features may change without prior notice.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and up to date. However, minor differences in product appearance, specifications, packaging or availability may occur.

Customers are responsible for reviewing product specifications and confirming that the selected equipment is suitable for their intended application before placing an order.

4. Prices and Payments

All prices displayed on our website are in Canadian Dollars (CAD) unless otherwise stated.

Applicable taxes, shipping charges, installation fees, customs-related charges or other additional costs may apply depending on the order and delivery location.

Orders are subject to payment confirmation. Edge Print reserves the right to correct pricing errors or cancel an order where incorrect pricing or product information has been displayed.

5. Orders and Order Confirmation

Submitting an order does not automatically guarantee acceptance. Edge Print reserves the right to accept, reject or cancel an order for reasons including product availability, pricing errors, payment issues or suspected fraudulent activity.

Once an order has been accepted, customers will receive an order confirmation where applicable.

6. Shipping and Delivery

Delivery times provided by Edge Print are estimates and may vary depending on product availability, shipping destination, carrier delays, weather, holidays or other circumstances beyond our control.

Customers are responsible for providing accurate shipping and contact information. Edge Print is not responsible for delays or delivery problems resulting from incorrect information provided by the customer.

For large or heavy equipment, additional delivery, freight, unloading or installation requirements may apply.

7. Returns and Exchanges

Returns and exchanges are subject to Edge Print’s applicable return policy and the specific conditions of the product purchased.

Certain products, including customized products, opened equipment, special-order items, software, consumables or products that have been used or installed, may not be eligible for return.

Customers should contact Edge Print before returning any product and obtain return authorization where required.

8. Damaged or Incorrect Products

Customers should inspect products upon delivery and notify Edge Print as soon as possible if an item arrives damaged, defective or incorrect.

Photographs, videos, packaging information or other documentation may be requested to assist with processing a claim.

9. Equipment Installation and Technical Support

Some equipment may require professional installation, setup, calibration or training. Installation and technical support may be available separately depending on the product and order.

Customers are responsible for ensuring that their location has the appropriate electrical supply, workspace, ventilation, internet connection and other requirements necessary for installation and operation.

10. Warranty

Product warranties vary by manufacturer and product. Warranty coverage may be subject to specific conditions, exclusions and limitations.

Warranty claims may require proof of purchase, serial numbers, photographs, diagnostic information or other documentation.

11. Intellectual Property

All website content, including logos, graphics, product descriptions, photographs, text, designs and other materials, is owned by or licensed to Edge Print or its respective content providers and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute or commercially use website content without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites or services. Edge Print is not responsible for the content, availability, policies or practices of third-party websites.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Edge Print will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website, products or services.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable Canadian law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

15. Changes to These Terms

Edge Print may update or modify these Terms & Conditions from time to time. Changes will become effective when posted on this website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms & Conditions are governed by the applicable laws of Canada and the applicable province or territory in which Edge Print operates, without regard to conflict-of-law principles.

17. Contact Us

If you have questions about these Terms & Conditions, orders, products or services, please contact us:

Edge Print
Email: info@edgeprint.ca